|In-Home Consultation||A technician will review your current setup and then make recommendations that may help you improve your computing environment.||79.99|
|Remote Software Installation||Remotely help install up to 5 e-mail accounts or software applications. The technician will be available over the phone or via an online chat window. The technician will use remote connectivity so you won’t have to perform important steps yourself.||31.99|
|In-Home Device Setup||A technician will visit your home or office and install your computer, tablet, mobile device or other related device. Alternatively, the technician can diagnose software or hardware issues for one computer system or device. Additionally the technician will show you how to use your systems and answer questions you may have.||79.99|
|Remote Printer Setup||A technician will remotely walk you through the setup of a printer. The technician will obtain remote access to your computer while chatting with so you won’t have to perform important steps on your own.
|In-Home Wi-Fi Setup & Support||A technician will visit your home or business and set up your router to maximize performance. Connect your wireless devices. Recommend solutions for dead spots and slow speeds. Setup guest networks. Set up a unique network name and a Wi-Fi password to protect your personal data||79.99|
|Data Backup or Transfer||Remotely or in home, a technician will transfer data from one device to another.||127.99|
|Remote PC Tune-Up||Remotely a technician will find and remove unnecessary software, optimize your Web browser, and make sure your computer is running at peak performance. The technician will obtain remote access to your computer so you won’t have to perform steps on your own and you will be able to talk with the technician.||31.99|
|One-Hour Basic Training||A technician will meet you at your home or office to provide an hour of one-on-one instruction for your choice of topics relating to your computer. Alternatively we can train remotely via screen sharing for computer software specific training.||119.99|
|Remote Email Troubleshooting||Remote setup email on your computer. The technician will remotely repair, configure and update your existing email software. (Software not included.)||79.99|
|Remote Software Troubleshooting||A technician will remotely help you configure one software application. You will be able to chat with the technician over the phone or via an online chat window. The technician uses remote access so you won’t perform important steps on your own.||79.99|
|Remote Device Diagnostic and Repair||A technician will remotely help you determine what is wrong and fix it. You will be able to chat with the technician over the phone or via an online chat window, and this technician will obtain remote access to your computer so you won’t have to perform important steps on your own.||119.99|
|Hourly Support||Custom technology work per hour for most things not listed on this page.
|Fix Home Network||
For existing networks, a technician will meet you at your home to repair or rebuild your network. Changing hardware, modifying or adding cabling is additional at hourly support rate.
|Fix Office Network||
A technician will meet you at your office to repair or rebuild your network.
|Basic Data Recover||
Data accidentally delete from a working drive. Data lost from a quick / simple format.